CBLC Entry Level

Element 1
Introductions		 Element 2
Hotel		 Element 3
Directions		 Element 4
Travel
Greet the visitor and introduce self Greet reception staff and interview self Request directions to a given location Make enquiries about train / bus / aeroplane / ferry times to a specified destinations
Express pleasure at meeting the vistor Discuss details of a reservation Demonstrate understanding of directions Demonstrate understanding of oral travel information
Enquire the purpose of the visit Request information about the hotel tariff Give directions to a particular location Request the purchase of tickets
Demonstrate understanding of a statement regarding the purpose of the visit Demonstrate understanding of the hotel tariff Demonstrate understanding of common written signs Enquire about methods of payment
Bid farewell to the visitor Request information about a particular service in the hotel or locality Request repetition or slower delivery Demonstrate understanding of acceptable methods of payment
Request repetition or slower delivery Demonstrate understanding of the availability of a particular service in the hotel or locality   Request repetition or slower delivery
  Request repetition or slower delivery    
Exam practice      

Special thanks to Nick Brown and Angela Turner for their work on these units.